Privacy policy

Last updated: 06/01/2025

This Privacy Policy describes how useanua.us (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://useanua.us
 (the “Site”).

1) Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

a) Device Information

Examples of personal information collected:

  • Web browser version
  • IP address
  • Time zone
  • Cookie information
  • Pages viewed, products viewed, and interaction data
  • Referring websites or search terms

Purpose of collection:

  • To load the Site accurately
  • To perform analytics and improve Site performance

Source of collection:

  • Collected automatically using cookies, log files, web beacons, pixels, and similar technologies

b) Order Information

Examples of personal information collected:

  • Name
  • Billing address
  • Shipping address
  • Payment information (processed securely by third-party payment providers)
  • Email address
  • Phone number

Purpose of collection:

  • To fulfill orders
  • To process payments
  • To arrange shipping
  • To provide order confirmations and updates
  • To communicate with you
  • To screen orders for potential fraud

Source of collection:

  • Collected directly from you

c) Customer Support Information

Examples of personal information collected:

  • Any information you provide when contacting customer support

Purpose of collection:

  • To respond to inquiries
  • To provide customer assistance
  • To resolve issues related to orders or services

2) How We Use Your Personal Information

We use your personal information to:

  • Provide, operate, and improve our services
  • Process transactions and fulfill orders
  • Communicate with you regarding orders, shipping, and support
  • Send marketing communications (when permitted by law)
  • Detect, prevent, and address fraud or security issues
  • Comply with legal obligations

3) Sharing Your Personal Information

We share your personal information with trusted third parties to help us provide our services, including:

  • Shopify, which powers our online store
  • Payment processors (to securely process payments)
  • Shipping and logistics partners
  • Analytics providers (such as Google Analytics)
  • Marketing and advertising partners (when applicable)

We only share information necessary to perform these services and require partners to handle your data responsibly.

You can learn more about how Shopify uses your personal information here:
https://www.shopify.com/legal/privacy

4) Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Improve site functionality
  • Analyze site traffic
  • Support marketing and advertising efforts

You can control cookies through your browser settings. Please note that blocking cookies may affect the functionality of the Site.

For more information about cookies, visit: https://www.allaboutcookies.org

5) Behavioral Advertising

We may use your personal information to provide targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by visiting:

  • Facebook: https://www.facebook.com/settings/?tab=ads
  • Google: https://adssettings.google.com
  • Digital Advertising Alliance: https://optout.aboutads.info

6) Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your personal information
  • Object to or restrict processing of your data
  • Request data portability
  • Withdraw consent for marketing communications

GDPR (European Union)

If you are a resident of the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR).

CCPA (California)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure or deletion of personal information.

To exercise your rights, please contact us using the information below.

7) Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

8) Data Security

We take reasonable measures to protect your personal information using administrative, technical, and physical safeguards. However, no method of transmission over the internet is completely secure.

9) Third-Party Services & Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10) Children’s Information

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

11) Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Updates will be posted on this page with the revised date.

12) Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

📩 Email: contact@useanua.us

🌐 Website: https://useanua.us